AIR SUP KIDS 7' x 28"

For more information about the warranty and returns, click on the following link: https://www.425pro.com/warranty

 

WARRANTY CLAIM

        

Step 1. Determine whether the damage should be covered by warranty. Here are a few things that are NOT covered by warranty.

    •    Normal wear resulting from standard usage that occurs over time.

    •    Any problem resulting from misuse, abuse, impact (on any surface including water) or neglect.

    •    Damage to product resulting from improper care or unnecessary roughness.

    •    Parts or hardware that were lost or have gone      missing AFTER receiving your shipment.

If your product needs repair or regular maintenance parts from normal use or loss, you can contact us to get the contact of the nearest authorized dealer, or repair center.

 

Step 2. Fill out the Warranty Request Form below. We want to see you back on your 425pro boards and equipments almost as much as you want to use it, but please be patient we will work to get your case resolved as quick as possible. Most warranties are usually resolved in a timely manner and will be processed in the order they come in. 

 

Step 3. We will contact you with further instruction. *Return shipping on warranty claims is the responsibility of the buyer. (425pro will cover shipping charges on all items replaced or repaired under warranty.)

 

RETURNS RECIPIENT INFORMATION

 

For any returns claim, please fill in the recipient information you will find at the end of the page of the following link : Recipient information

For more information about shipping, click on the following link: Shipping information  

 

U.S.A SHIPPING (SUP boards)

 

USA wide we offer a flat rate of $75.00 shipping to any area (All states included)

For more than 5 boards please contact us directly by email : contact@425pro.com

Shipping takes up to 7 working days 

 

WORLDWIDE SHIPPING (SUP boards)

 

SUP boards Worldwide

• Door to Door JAPAN x 1-5 boards - $500.00 / board
• Door to Door ASIA (Hong Kong, Korea, Singapore, Taiwan, Thailand) x 1-5 boards - $550 / board
• Door to Door PACIFIC (Fiji, New Caledonia, Philippines, Samoa, Tahiti, Tonga, Vanuatu, PNG) x 1-5 boards - $580 / board
• Door to Door AUSTRALIA - NEW ZEALAND x 1-5 board - $500 / board
• Door to Door EUROPE (Spain, France, UK, Portugal, Canary Islands) x 1-5 boards - $400.00 / board
• Door to Door South Africa x 1-5 boards - $450.00
• Door to Door South America (Brazil, Chile, Peru) x 1-5 boards - $380.00 / board

 

International shipping can take up to 10-20 working days.

 

Door too Door World Wide (any country NOT listed above) is available upon request. 425pro will get a quote to you within 3-5 working days.

 

425pro cannot be held accountable for any packages arriving late or damaged goods. We can offer insurance on shipping for more info please contact us at contact@425pro.com before you purchase.